We stand by the quality of our products and want you to be satisfied with your purchase. If you are not happy, please review our return and refund policy below.

Returns:

• We accept returns within 30 days of receiving your order.

• Items must be unused, in their original packaging, and in the same condition as received.

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds:

• Once we receive and inspect your return, we will process your refund within 5-10 business days.

• Refunds will be issued to the original payment method.

• Shipping fees are non-refundable.

Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us within 7 days of delivery at support@glowgeniusw.com with photos of the issue.

Company Information: KATUAL LLC
30 N Gould St Ste
Monday - Friday, 9 AM - 5 PM (EST)