1. How long does shipping take? Shipping typically takes 7-20 business days, but in rare cases, it may take up to 45 days due to high demand or delays.

2. Can I track my order? Yes! Once your order ships, you will receive a tracking number via email. Please allow a few days for tracking updates.

3. Do you offer refunds or returns? Yes, we accept returns within 30 days of receiving your order. Items must be unused and in original packaging. Please contact us for further assistance.

4. What should I do if I receive a damaged item? If your item arrives damaged, please email us at support@glowgeniusw.com within 7 days with photos of the issue.

5. Do you ship internationally? Currently, we only ship to select countries. Please check at checkout to see if we deliver to your location.

6. How can I contact customer support? You can reach us via email at support@glowgeniusw.com. Our support team is available Monday - Friday, 9 AM - 5 PM (EST).

Company Information: KATUAL LLC
30 N Gould St Ste
Monday - Friday, 9 AM - 5 PM (EST)